SUPERVISORY TRAINING AND DEVELOPMENT MANUAL
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A comprehensive manual authored By: Gene Levine, Gene Levine Associates
Management Advisors - Since 1965

TABLE OF CONTENTS

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plusign.gif (60 bytes)CHAPTER I.  SUPERVISION DEFINED
plusign.gif (60 bytes)CHAPTER II.    DEVELOPING PROFESSIONAL SUPERVISORS
plusign.gif (60 bytes)CHAPTER III. MEETING PRODUCTION SCHEDULES

minusign.gif (58 bytes)CHAPTER IV
      QUALITY ASSURANCE

A.     INTRODUCTION TO QUALITY ASSURANCE

1. Let’s First Define "Quality":
2. Some Reasons for Poor Quality:

B.     WHAT IS QUALITY ASSURANCE

C.     WHY QUALITY ASSURANCE

D.     WHY COMMIT YOURSELF TO A QUALITY ASSURANCE PROGRAM?

E.     HOW IS QUALITY MAINTAINED

F.     DEFINING QUALITY REQUIREMENTS

1. A written statement:
2. A Numerical Statement:
3. Diagrams or Photographs:
4. Physical Samples:

G.     FINISHED PRODUCT QUALITY STANDARDS

H.     QUALITY ASSURANCE PROGRAMS

I.      QUALITY ASSURANCE PERSONNEL

J.     LINES OF AUTHORITY FOR QUALITY ASSURANCE DEPARTMENT
plusign.gif (60 bytes)CHAPTER V. TIME STUDY AND THE SUPERVISOR’S ROLE IN EFFICIENCY AND COST AVOIDANCE
plusign.gif (60 bytes)CHAPTER VI. UNDERSTANDING INCENTIVE PAYROLL PROCEDURES
plusign.gif (60 bytes)CHAPTER VII. WAGE INCENTIVE PLANS
plusign.gif (60 bytes)CHAPTER VIII. IMPROVING ATTENDANCE
plusign.gif (60 bytes)CHAPTER IX.

REDUCING LABOR TURNOVER
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PEOPLE DEALINGS AND MOTIVATION
plusign.gif (60 bytes)CHAPTER XI. SUPERVISOR'S GUIDE TO UNION AVOIDANCE

APPENDIX A    Job Description Questionnaire

APPENDIX B     Example Job Description - Industrial Engineering

APPENDIX C    Gene Levine Associates – Basic Time Study Test

PASSOUTS (Included only in seminar editions of this manual)

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