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CHAPTER I
SUPERVISION DEFINED
A. THE QUALITIES OF A PROFESSIONAL SUPERVISOR
B. FIVE SUPERVISORY SKILLS
- Planning
- Organizing
- Communicating
- Leading
- Facilitating
C. MAJOR SUPERVISORY OBJECTIVE
D. THE SIX MAJOR SUPERVISORY RESPONSIBILITIES
- Effective Utilization Of Labor
- Effective Utilization Of Machinery
- Effective Utilization Of Materials
- Effective Utilization Of Money
- Effective Utilization Of Minutes
- Effective Utilization Of Information
E. JOB SPECIFICATIONS AND REQUIREMENTS
- Why Job Descriptions
- Job Descriptions Clarify Peoples Roles In the Company
- Each Employee Is Somehow Connected To Every Other Employee
- Some Benefits of Job Descriptions
F. DEFINITION OF TERMS FOR JOB DESCRIPTIONS
MANAGEMENT, SUPERVISION, LINE AND STAFF
- Top Management
- Middle Management
- First Line Supervisor
- Line
- Staff
G. DEFINITIONS OF AUTHORITY AND RESPONSIBILITY
- Authority:
- Responsibility:
- Delegate:
- Act:
- Report:
- Recommend:
- Learn:
H. DEFINITIONS OF DEGREES OF AUTHORITY
Class P: Plan and Prepare
Class A: Assist and Advise
Class D: Delegate
Class 1: Act
Class 2: Act and Report
Class 3: Recommend
I. FORMAT FOR WRITING JOB DESCRIPTIONS
J. AREAS OF A JOB DESCRIPTION
1. Definition of Job Area:
2. Source of Authority:
3. Scope of Authority:
4. Scope of Job:
5. Abilities, Skills and Education Requirements:
K. JOB DESCRIPTION QUESTIONNAIRE AND
EXAMPLE DESCRIPTION
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