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MANAGEMENT
TRAINING MANUALS |
Our manuals have a 30-day satisfaction guarantee to satisfy your sense of urgency for proven methodologies, easily-understood materials and up-to-date answers – or your money will be cheerfully refunded. Because we continually add new, proven ideas to our manuals they are only available in a standard 3-ring binder format. This feature makes it easier for you to file further updates and pertinent additions.To keep shipping free, no loose-leaf binder is included.
Click here to peruse a partial list of companies using our training materials and expertise.
Since 1965, we've been designing and implementing tailored educational programs for every conceivable business or organization. So these are not your typical, bookstore "Dummy" manuals. They are benchmark premier encyclopedic texts used by businesses and organizations world-wide and intended for people who fully understand that they get what they pay for. They are also purchased by universities and business colleges as texts and for research. So, if you can find better and/or more complete guidebooks anywhere on these subjects, send them to us and we will refund your postage and twice what you paid. Period!!!!
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COMPLETE UNION AVOIDANCE MANUAL If
you really don't want a union, then the comprehensive contents of this
timely volume can help you oppose or prevent a successful union assault.
Its contents is a compilation of information,
ideas, strategies and secrets utilized by an elite consortium of
today's most renowned management labor attorneys, labor consultants, HR
managers, corporate managers and supervisors — who continually defeat
union organizing attempts.
REVIEW MANUAL REVIEW MANUAL'S DETAILS REVIEW THIS MANUAL'S TABLE OF CONTENTS |
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COMPLETE UNION DECERTIFICATION MANUAL This comprehensive manual will guide you step-by-step through the normally confusing maze of activities that take place during the Decertification process. If your employees have expressed a desire to rid themselves of their union, then the comprehensive manual will help you succeed. This recently revised manual covers every required step to Decertification, as well as all the legal do's and don'ts, advantages and disadvantages - Includes latest NLRB Decertification Rulings. |
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HOW
TO WRITE AN EFFECTIVE Policies are what organizations want to do, and procedures are how to do it. The best policies and procedures are those created and set by internal management. You will find that with the aid of this manual, its accompanying Employee Handbook and the CD-ROM the task of creating more people-oriented policies and procedures becomes much easier. You will receive an actual example Policy and Procedure Manual and one of the most comprehensive Employee Handbooks in existence. |
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REDUCING AND CONTROLLING ABSENTEEISM AND LABOR TURNOVER We
guarantee that our
manual should help you lower your absenteeism to 3% and/or your
annual turnover to 30%. Regardless
of how difficult you think your situation is, this encyclopedic text
will provide you with the workable solutions you seek. Just avoiding the
cumulative cost of one absence will more than offset its cost. This
manual has been extensively field-tested in thousands of companies for
applicability and used world-wide by managers and HR professionals. |
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SUPERVISORY TRAINING AND DEVELOPMENT Today's supervisors need a whole new people-dealing paradigm coupled to reliable skills, knowledge and abilities. The contents of this proprietary volume is therefore exclusively designed to train brand-new or existing manufacturing supervisors and is the result of our pro-active studies of thousands front-line manufacturing supervisors. |
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WRITING EFFECTIVE JOB DESCRIPTIONS Job descriptions are a better way to organize your employees and the jobs they do. Our proprietary manual's ideas and examples have been found to be universally applicable to any company or organization. The manual contains very familiar terminology, buzz words and loads of sample descriptions. So, if you have the responsibility to write job descriptions, this very popular and unique manual will save you time and expense and make writing those job descriptions easier. Your final descriptions can be legal, easily understood, representative summaries of the types of required duties and responsibilities required by a job title. |
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HOW TO ACHIEVE AWARD WINNING CUSTOMER SERVICE When you provide your customers with Award Winning Customer Service you have make it difficult for your competitors to compete. As you read this manual the proven ways to increase your profit and keep customers coming back will become obvious. This manual's easily-understood proprietary content will provide you with all the training tools, instructions, ideas, suggestions, examples and wisdom used by every person and business already providing Award Winning Customer Service. As an added bonus, We even explain how to handle customers who abuse a "The customer is always right" philosophy. |
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HOW
TO LEAD, DEAL WITH The
mission of this proprietary manual is to help you get ahead of one the
biggest issues facing management today: leading, influencing,
dealing with and motivating people. So if you want to become the type of
leader others recognize and envy, this manual is for you.
Customer's world-wide
have told us that when they applied the manual's ideas and principles,
they were able to improve output of their employees an average of 30% or
more. |
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Conducting Effective Performance APPRAISALS AND Reviews This manual contains all you need to know and do when you conduct employee performance appraisals and reviews. Designed to help you motivate employees to increase their production, reduce costs and prevent or solve various people related issues. You'll learn proven techniques to improve your ability to give both positive and negative feedback. You'll gain insight you can use to conduct more thorough and legally-sound employee evaluations. You'll learn how to deal with workers who get angry, clam up or become overly sensitive during reviews. And most importantly, you'll feel much more confident the next time evaluations roll around. |
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HOW TO ATTRACT, HOLD AND MOTIVATE PEOPLE TO WORK Recently revised,
this
edition provides the solutions
to every manager's dilemma—PEOPLE!
A constant best-seller, it has undergone eleven revisions and printings since it was
initially published. This recent effort
provides highly-regarded solutions to issues surrounding the
finding, hiring, orienting, training and motivating new and/or existing employees.
Plus, if you ever wondered what today's more progressive businesses and
organizations are doing, here's you chance to find out. If
you're in management, you'll
probably agree with the statement that, ". . . So, if you've been looking for a one-source document
that provides answers to today's most vexing people-oriented issues, then this comprehensive
manual is for you! |
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BASIC TIME STUDY This
manual is recognized as the most practical and comprehensive
encyclopedic text available today on time study and work measurement. This manual was extensively field-tested
for applicability and is now being used in thousands
of companies. It has earned the reputation as being the time study training
and reference guidebook for all levels of industrial engineers engaged
in companies throughout the world. |
MERIT, GROUP AND OTHER INCENTIVE PAY PLANS A strong advocate of Group and Scanlon plans, GLA was the company that developed the landmark compensation plan called, "MERIT" (More Earnings [from] Real Improvement & Teamwork) that pays for far more than output. This plan has now been updated and is now part of this very complete and easy to use and understand compensation system's manual. |
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CORPORATE
SPONSORSHIP The market 's most comprehensive system-based approach to obtaining and managing corporate sponsorship programs ! |