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SYNOPSIS |
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The issues that caused the union activity must be determined and prompt corrective action must be taken so that employees will know management has been listening. This is difficult since more often than not, the real issues involve employee perception of how well the company's management team has been doing its job. Surveys have clearly established that the “real reasons” employees sign union authorization cards usually fall in the following categories: § Unfairness and favoritism § Inconsistent policy administration § Poor communication § Poor supervision § Uncaring management These basic issues must be addressed by management and resolved ASAP. If they are not, then another union drive will result. When that happens, the union will probably achieve its card-signing goal. We've helped keep companies union free since 1965. So, you can hire a labor attorney or buy anti-union videos and spend upwards of tens of thousands of dollars for the same detailed union-fighting information and advise contained in this low-cost eBook (which costs far less than a labor attorney's one-hour bill). |
Table of Contents
A. BEGIN BY IMPROVING YOUR PEOPLE DEALING SKILLS
1. Introduction
2. Your Need Is To Understand the Needs of Others
3. The Greatest Need of People Is To Be ThemselvesB. MASLOW’S MOTIVATION THEORY
C. PEOPLE PROBLEMS: CAUSES
D. DOUGLAS McGREGOR’S THEORY "X" AND THEORY "Y"
E. SOME SUGGESTED WAYS TO SOLVE YOUR PEOPLE PROBLEM
F. HOW TO UNDERGO POSITIVE CHANGES IN YOUR
ORGANIZATION1. Definition of Human Relations
2. Objective of Human Relations
3. Definition of Motivation
4. Objective of Allowing People to be Themselves While at WorkG. THE CHALLENGE OF "RESISTANCE
1. What is Resistance?
2. Why Do People Resist Change?
3. Understanding the "Why" of Resistance
4. What Resistance Should Tell YouH. USE OF PARTICIPATION
I. PEOPLE DEALINGS
- Morale
- Dissatisfaction
- Direction
- Motivation
- Control
- Dealing With Attitude Problems
- Seven People Dealing Ideas That Motivate, Improve Attitudes And Behavior
- The Secret of Succeeding is Y O U
J. KEY INGREDIENTS NEEDED TO SUCCEED IN REMAINING UNION-FREE
K. EMPOWERMENT
INDICATORS OF PEOPLE ORIENTED COMPANIES
L. EMPOWERMENT/MODULES AND THE SUPERVISOR
HOW TO SETTLE COMPLAINTS
COMPLAINT PROCEDURE
STEP 1 -- SUPERVISOR
STEP 2 -- FACILITY MANAGER
STEP 3 -- COMPANY PRESIDENT
STEP 4 -- SPECIAL HANDLINGEXAMPLE WRITTEN COMPLAINT FORM
SUGGESTION SHEET
PARTIAL PREVIEW
"Modern business technologies do not make too much allowance for a needed emphasis in proper people dealings. This leaves the people who comprise the organization in a position where they do not receive their share of attention. Human performance (behavior) is determined more by mental attitude the physical attributes. Consequently, improving employee performance spells success or failure for the organization that employs them. It is obvious therefore that human performance should receive the highest priority. If the ultimate objective of business is profit, it can be said that the ultimate objective of organization and management is maximum worker performance. It is also the test.
"In our society, the ultimate objective of business is profit. Within industry, profit is realized by maximizing a business’s resources; money, machinery, materials, minutes and manpower. The adage about a chain being only as strong as its weakest link is most applicable when discussing business. Within allowable degrees, money, machinery and materials utilization can be predicted, not so with people. There is much less technology available to people who want to improve human performance and the attitudes that control that performance than there is about the other facet of business management.
"Companies knowingly or unknowingly seem to leave the development of their people to guesswork and chance. This eBook will help resolve this disparity by providing the necessary wisdom, information, ideas and suggestions to help to put your company in line with the today's recognized people-oriented organizations. . . "
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The cost of this highly informative, valuable, timely and authoritative eBook is $25.00 payable by credit card – using our secure server. Upon notification of your payment, this ENTIRE virus-free eBook will be E-mailed to you in Adobe PDF format. |
