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Periodic and annual reviews serve to review the work,
performance and development of each employee. Even though
these reviews are necessary, as a manager or supervisor you may not
feel truly comfortable when you're reviewing employees. You may even
think that reviews make little or no difference. Perhaps you worry that
any negative comments you give will hurt employee morale or your good
comments will have employees clamoring for raises.
Management studies have determined that one of the
most important responsibilities of a supervisor is to continually review
his or her staff members. These reviews are useful tools for the
supervisor to: achieve desired work performance; increase subordinate
motivation, receive ideas and input; assist employees in personal and
professional development; identify and formulate plans to correct
performance problems; and establish and/or clarify specific goals.
Ideally,
employees should not be surprised by any of their supervisor’s comments in their
performance review. This manual explains which information is important
to document and why and how to file it. Good communication between
supervisors and employees during the course of the year will prevent
employees from losing sight of their goals and will alert both the
supervisor and employee to performance problems that may be resolved
before the formal performance evaluation.
This manual refers to and discusses goals. A goal
is simply a statement of what is to be accomplished at some time in the
future. Goals may be established as: routine objectives relating to
functions that are normally performed each year; problem solving goals
that are established to solve a specific, identifiable problem; new,
different, or creative ideas; and finally, personal goals. When
establishing goals we will explain why they need to be specific,
measurable, reasonable and attainable.
This
manual will take all the guesswork out of what you need to do to have
productive and effective annual reviews.
Order it today and you'll be well on your way to an better
evaluations and reviews tomorrow.
Since 1965, we've written tailored educational materials for every conceivable business or
organization. Click
here to peruse a list of just a few of the companies that use our training materials and
expertise. This manual has been extensively field-tested
by our clientele for ease of comprehension, applicability and sustainability. It is
designed to help
you gain a decided advantage over your competition.

This
is not your typical, bookstore limited "Dummy" type manual.
This is a premier
encyclopedic
text intended for people who fully understand that they get
what they pay for. It
is used in our well-known seminars and is also purchased by universities and
business colleges. So, if you can find a better and more
complete Customer Service guidebook anywhere on this subject, send it to us and we will
refund your postage and twice what you paid. Period!!!!
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